Privacy Policy

Techspance ("we," "our," or "us") is a technology company registered in Nigeria, providing software development, cloud infrastructure, and digital product services. We are committed to protecting the privacy and personal data of our clients, website visitors, and service users.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at techspance.com or engage our services.

2.1 Information you provide directly:

• Name, email address, phone number when you contact us
• Company name, project details, and technical requirements
• Payment information (processed securely via third-party providers)
• Account credentials for client portals

2.2 Information collected automatically:

• IP address, browser type, operating system
• Pages visited, time on site, referral sources
• Cookies and similar tracking technologies

We use your data to:

• Provide, operate, and improve our services
• Respond to enquiries and provide customer support
• Send project updates, invoices, and communications
• Send marketing materials (with your explicit consent)
• Comply with legal obligations under Nigerian law and applicable international regulations
• Analyse website performance and user experience

We process your data under the following legal bases in accordance with Nigeria's National Data Protection Regulation (NDPR) and the EU General Data Protection Regulation (GDPR) where applicable:

• Contract performance: Processing necessary to deliver our services
• Legitimate interests: Business communications and service improvement
• Consent: Marketing communications and optional data collection
• Legal obligation: Compliance with Nigerian law and tax requirements

We do not sell your personal data. We may share data with:

• Service providers: Hosting (Vercel), cloud storage (Cloudinary), analytics tools
• Payment processors: Paystack, Stripe (for invoice processing)
• Professional advisors: Legal, accounting, and compliance consultants
• Regulatory authorities: When required by Nigerian law (e.g., FIRS, CAC)

All third-party processors are contractually obligated to protect your data.

We retain personal data for:

• Client project data: 7 years post-project (legal/tax compliance)
• Contact enquiries: 2 years
• Marketing data: Until consent is withdrawn
• Website analytics: 26 months

Under the NDPR and applicable law, you have the right to:

• Access your personal data held by us
• Correct inaccurate or incomplete data
• Request deletion of your data (subject to legal exceptions)
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at info@techspance.com.

We use cookies to enhance your experience. You may adjust cookie settings in your browser. We use:

• Essential cookies: Required for the website to function
• Analytics cookies: To understand usage patterns
• Preference cookies: To remember your settings

As a global team with international clients, your data may be processed outside Nigeria. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required.

We implement industry-standard security measures including encryption in transit (TLS), access controls, and regular security audits. However, no system is 100% secure. We will notify you of any data breach as required by the NDPR.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect data from minors.

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a notice on our website. Continued use of our services after changes constitutes acceptance.

For privacy-related enquiries:

• Email: info@techspance.com
• Address: Techspance, Ibadan, Oyo State, Nigeria

You may also file a complaint with Nigeria's National Information Technology Development Agency (NITDA) at nitda.gov.ng.